Customer Review: Gareth in Newport South Wales
Having just loving converted a Barn over the last 2 years, which was to be our forever family home, we were looking for high end finishes but had to still be mindful of a very stretched budget. Build costs had gone way over of that planned, due to circumstances out of out control. That said, at the same time we weren’t willing to use cheap finishes. So with all this in mind, we went to local high end stone / slate showroom. We saw tiles we really liked but when we saw the prices we just could not afford / justify the costs.
So we set to, searching the net for best prices. We had the usual samples from various stores online, including Stone and Wood. However, when Stone and Wood samples arrived, pretty much next day, the quality was superb. The delivery and the samples were free and the best bit was the price! Cheapest out there. So I called the store to confirm a few details.
They were always very helpful and dealt with any questions promptly. They even threw in free delivery due to the quantity I was ordering. I started off with about 35m of the Classic Travertine. They supplied all the adhesive and grout at prices local tile stores couldn’t come to close to. I selected the day of delivery, a guy called me half hour before delivery, arrived with the tiles all neatly wrapped up in a crate, and delivered it to my door. I would usually expect some breakages during transit, but there were latterly about 5 tiles broken in 35m! brilliant. So I tile myself and I have to be fair, they were lovely to work with.
I was that impressed I also did the downstairs bathroom with them as-well. As a result of this excellent combination of quality and customer service I came back and ordered about 17m of a different Limestone looking amazing once down. Again brilliant service and after service. They really set the house off a treat and combined with the underfloor heating are so comfy in the winter under foot. The best bit is, they look better than the tiles we saw in local show rooms and we ended up saving about £3k when compared to local suppliers. I really cannot recommend these guys enough.
Gareth in Newport South Wales